Ben88 Terms and Conditions — Complete User Guide

1 Introduction

Ben88 (bundles ben88.bid) is a trusted online gaming and Sports Betting platform in Bangladesh. These Terms and Conditions ("Terms") form a binding agreement between ben88 and its users. By registering on the ben88 platform or using any of its services, you agree to comply with all provisions set out in these Terms.

The ben88 Terms and Conditions may be updated from time to time. Continued use of the platform after any update constitutes your acceptance of the revised Terms. We recommend checking this page regularly.

2 Eligibility Requirements

The following eligibility requirements must be met to use the ben88 platform:

• You must be at least 18 years old. ben88 strictly prohibits access by minors.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You must have a valid and active mobile number and email address.
• You must confirm that you are not a bot, automated software, or any form of artificial entity.
• You must not have been previously banned by ben88 or had an account terminated.

3 Account Rules

Each individual may hold only one account on ben88. Creating multiple accounts under the same person's name is strictly prohibited. Account rules include:

• You must provide accurate and truthful information when registering. Providing false information will result in account termination.
• Keep your account password confidential. You must not allow anyone else to access your account.
• Ben88 may suspend or permanently close an account at any time if suspicious activity is identified.
• As part of the KYC process, you may be asked to submit a copy of your National ID or passport for identity verification.
• To update your account details, please contact our support team.

Accounts are reviewed regularly to maintain the security of the ben88 platform. If unusual activity is detected on an account, withdrawals may be temporarily held until the verification process is completed.

4 Deposits & Withdrawals

Deposits and withdrawals on ben88 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. Transaction rules are as follows:

• Deposits must be made only from a payment method registered in your own name.
• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 5–15 minutes, though delays may occur if KYC verification has not been completed.
• Bonus balance cannot be withdrawn directly; wagering requirements must be met first.
• If fraud or irregularity is suspected in any transaction, ben88 reserves the right to place that transaction on hold.

5 Bonuses & Promotions

Ben88 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and validity period. General bonus rules:

• The welcome bonus applies only to a new member's first deposit.
• Each bonus has a specific wagering requirement, typically 10–30 times the bonus amount.
• If wagering is not completed within 30 days of receiving a bonus, the bonus will expire.
• Any attempt to claim bonuses using multiple accounts or false information will result in account termination.
• Ben88 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Betting Rules

Ben88 offers betting across a range of gaming categories including Sports Betting, Live Casino, and bingo. Key betting rules:

• Once a bet is confirmed, it cannot be cancelled or changed unless ben88 itself corrects it due to an error.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, ben88 reserves the right to void the affected bets.
• Match fixing or placing bets using insider information is strictly prohibited.
• If unusual betting patterns are detected, ben88 reserves the right to investigate and delay payment.

Different betting rules may apply for different sports. Sport-specific rules for cricket, football, and other sports can be found in the relevant sections of the ben88 platform.

7 Prohibited Activities

The following activities are strictly prohibited on the ben88 platform and will result in permanent account termination if detected:

• Multiple accounts: Creating multiple accounts — whether under the same person's name or across several family members — to claim bonus benefits.
• Fraud & Deception: Registering with false information, using stolen payment methods, or engaging in any form of financial fraud.
• Money Laundering: Using the platform for the purpose of money laundering.
• Hacking & Cyber Attacks: Attempting unauthorized access to ben88 systems or exploiting software vulnerabilities.
• Bots & Automation: Using automated software, bots, or scripts to place bets or gain an unfair advantage.
• Abusive behavior: Threatening, harassing, or using abusive language toward support staff or other users.

8 Privacy & Data Protection

Ben88 takes the protection of your personal information seriously. Under our data protection policy:

• Your personal information is never sold or shared with third parties.
• All data is protected by 256-bit SSL encryption.
• Information may be disclosed to regulatory authorities to meet legal compliance requirements.
• Your information is used solely for the purposes of service delivery, verification, and security.

For more details, visit our Privacy Policy Read the page.

9 Responsible Gaming

Ben88 believes gaming is a form of entertainment, not a guaranteed source of income. We encourage our members to build healthy gaming habits:

• Users can set their own daily, weekly, or monthly deposit limits.
• If needed, you can take a break from your account for a set period of time (cooling-off period).
• Through the self-exclusion option, your account can be fully deactivated for a specified period.
• If signs of problem gambling appear, seeking professional support is strongly advised.

10 Account Closure

Ben88 may suspend or permanently close any account at any time for the following reasons:

• If evidence of a terms violation is found.
• Failure to complete KYC verification or submission of fraudulent documents.
• Involvement in fraud, deception, or prohibited activities.
• Accounts that remain inactive for an extended period (more than 24 months).

Users may contact the support team at any time to request account closure. An opportunity to withdraw any valid balance will be provided before the account is closed.

11 Changes to Terms

Ben88 reserves the right to update or modify these Terms and Conditions at any time. For significant changes, users will be notified in advance via their registered email or platform notifications.

Continued use of the platform after any changes have taken effect means you accept the updated terms. If you do not agree to the new terms, please request account closure.

12 Contact

For any questions or complaints regarding the Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: Live chat button at the bottom right corner of the platform
• Hours: 24 hours a day, 7 days a week

Our support team is always ready to help. For general inquiries, visit our FAQ Page page.